SMART is an acronym for:
Situation - immediate reason why this
message is necessary now
Message - essence of the message is
reduced to a single phrase
Audience – primary receiver as well as
a key characteristic
Response – immediate action you need
from the audience
Tool – strategic choice of delivery
device
An example of using this concept to a personal
situation of mine is given below:
Situation – being bullied during
high-school by fellow classmate
Message – I did not do anything wrong
or offensive
Audience – the bully beating me up
Response – want bully to stop beating
me up so that I can be happy
Tool – face to face
If anyone else has any examples of their own that
they can apply this concept too, feel free to go ahead and analyze your own
situation.
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