Every now and then I find myself in a position where proper listening skills could have helped me out. Listening, and more importantly active listening is not something that comes easy for a lot of people. In fact it is safe to say that when someone is talking about half of the information will simply be lost.
I read an article today from mindtools.com (link below) that discusses active listening, and provides some tips in order to become a better listener. It is not enough to just hear the words coming out of a persons mouth, but you need to be able to interpret their body language, as well as many other factors.
They key tips to becoming a strong active listener are:
- Pay Attention
- Show that you are Listening
- Provide Feedback
- Defer Judgement
- Respond Appropriately
The mindtools.com article can be found at:
http://www.mindtools.com/CommSkll/ActiveListening.htm
Happy reading.
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