This is a very short clip by Ginny Dybenko (Executive Director of the Centre for Digital Media) on how to deliver bad news in a good way. It is a great clip that can help all of us in our professional and personal life. I would encourage everyone to look into it.
Here is the link to the clip: http://business.financialpost.com/2012/02/07/ginny-dybenko-is-there-a-good-way-to-deliver-bad-news/
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